Terms and Conditions

1. Introduction

1.1 The Garden Store (‘TGS’) Reward Card is the loyalty card scheme that rewards the members with benefits when they shop in our stores . A list of our participating stores is available at www.thegardenstore.ltd.uk or on request.

1.2 These terms and conditions (the ‘Conditions’) set out the terms on which you can join the ‘TGS’ Reward Card. They are also the terms on which ‘TGS’ can use your personal information.

1.3 If you apply to join ‘TGS’ Reward Card or use a Card you automatically accept these Conditions.

2. Joining ‘TGS Reward Card’ and using your Card

2.1 Your name, full postal address, and signature must be provided for a Card to be registered. Applicants must be aged 16 or over and must have a resident UK, Channel Island or Isle of Man address. ‘TGS’ reserves the right to refuse an application for any good reason.

2.2 Your Card is issued by, and remains the property of, ‘TGS’. It must be returned to ‘TGS’ on request or destroyed when no longer valid for use. Your Card is not and must not be used as a credit card, guarantee card or as any other form of security against sums you might owe to third parties.

2.3 If you do not register your Card you will not be eligible for ‘TGS’ Reward Card benefits.

2.4 If you breach these Conditions, or if ‘TGS’ reasonably believes that you have breached these Conditions and/or abused ‘TGS’, Cards may be terminated without prior notice.’TGS’ reserves the right to take any action deemed necessary where a Card is found to have been used in a way that abuses ‘TGS’.

2.5 In addition to section 2.4 above, the ‘TGS’ also reserves the right to: (a) stop issuing Cards at any time; (b) on notice to you, alter or amend these Conditions of operation of the Card; and (c) on notice to you, withdraw or cancel the Cards.

2.6 You may terminate your Card at any time.

2.7 You are responsible for the security of your Card. If you believe an unauthorised person has compromised the security of the Card by, for example, its theft or the theft of personal or password information relating to it you should notify ‘TGS’ immediately. Lost, damaged or stolen Cards can be replaced by calling your local store. ‘TGS’ is not responsible for any unauthorised use of the Card or any lost or stolen vouchers.

2.8 Any Card issued is personal to the person whose personal details were submitted with their registration. A Card and any points on it are non-transferable, and can only be used by the registered cardholder.

2.9 ‘TGS’ Reward Card is not available to employees of ‘TGS’ as normal staff discounts will apply.

3. ‘TGS’ Reward Card vouchers

3.1 ‘TGS’ Reward Card Vouchers are personal to you, non-transferable and cannot be exchanged for cash. They can only be used when presented with the registered Card. Vouchers that ‘TGS’ deem to be damaged, defaced or photocopied will not be accepted.

3.2 General Terms

(a) ‘TGS’ may vary these Conditions and will give Reward Cardholders as much notice as it reasonably can. Such variations will be published on ‘TGS’ website. Using vouchers following such variation shall constitute acceptance of the changes that ‘TGS’ makes.

(b) If ‘TGS’ decides to transfer the scheme to another legal entity it may transfer all of its rights and obligations under these Conditions without your consent and may disclose information about you to any potential or new owner.

(c) ‘TGS’ will only be liable to Reward Cardholders for losses Cardholders suffer from’TGS’s breaches of these Conditions. This limit on liability does not exclude or limit the Club’s liability for death or personal injury caused to a Cardholder as a result of ‘TGS’s negligence. These Conditions prevail if they conflict with any other material issued by ‘TGS’ to Reward Cardholders in connection with the operation of the Club.

(d)’TGS’ and Cardholders rights and obligations under these Conditions and any dispute in relation to them shall be governed by English law and heard to the exclusion of all other forums in the English courts.’TGS’s obligations to Cardholders in respect of ‘TGS’ Reward Card are contained in these Conditions and nowhere else.

4. Data Protection

4.1 This section sets out how ‘TGS’ Reward Card collects your personal data, how ‘TGS’ uses it and who ‘TGS’ shares it with. Under the Data Protection Act 1998 (the “Act”), your data controller is the legal entity that operates The Garden Store Ltd. or website from which you joined the’TGS’ Reward Card.

4.2 Use of your personal data (a) By joining up to’TGS’ Reward Card and providing your personal data you agree to your name, age, date of birth, postal address, email address and other personal data you supply (‘personal data’) being used by operators of The Garden Store Ltd. and their website. (b) Club members also agree to their personal data being used by ‘TGS’ to send the following by e-mail and/or by post: (i)’TGS’ mailings and notification of any programme changes. (ii) marketing and promotional materials about goods and/or services on offer at The Garden Store Ltd.

4.3 Retention: We will hold your personal data on our systems for as long as is necessary to administer your membership with’TGS’ Reward Card. If you cancel your registration as a member we will ‘red flag’ your details on our database and retain your details on our database for the longer of 3 years for administration purposes or for any longer period required by law before deleting your profile automatically.

4.4 Security: Your personal data shall only ever be held and stored on secure and encrypted computer servers.’TGS’ confirms that it has in place adequate safety and security measures to keep your personal information safe and secure in accordance with its obligations under the Act.

4.5 Access to Personal Data: The Act gives you the right to access information held about you by ‘TGS’. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

5. Contact Details

‘TGS’ Reward Card can be contacted by email at info@thegardenstore.ltd.uk, by post to “The Garden Store Reward Card” at Charlecote Garden Store, Charlecote, Warwickshire, CV35 9ER or by telephone on 01789 841627.